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Apple 9L0-412 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Network Configuration and Services | - Wi-Fi and Ethernet troubleshooting - Sharing services and connectivity - Network setup and configuration |
| Topic 2: User Accounts and Security | - Password policies and authentication - File and system permissions - User account types and management |
| Topic 3: Installation and Configuration | - Software updates and system maintenance - OS X 10.8 installation methods and requirements - System setup and initial configuration |
| Topic 4: System Troubleshooting | - Performance troubleshooting - System logs and diagnostics - Startup and boot issues |
| Topic 5: File Systems and Storage | - File sharing and permissions - File system structure in OS X - Disk Utility and storage management |
| Topic 6: Applications and Processes | - Activity Monitor and process management - Troubleshooting application issues - Application installation and management |
Apple OS X Support Essentials 10.8 Sample Questions:
Review the screenshot of the My Account pane of Users & Groups preferences, and then answer the question below.
An OS X Mountain Lion computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset his password?
- A. Restart the Mac from the OS X Recovery partition, open Terminal from the Utilities menu, type resetpassword and press Return to open the Reset Password utility, and then reset his password.
- B. Log in as Bill Sykes using the root password, open Users & Groups preferences, and then reset his password.
- C. Log in as Chris, open Reset Password from the Utilities folder, and then reset Bill Sykes' password.
- D. Log in as Chris, open Directory preferences and enable the root user, then authenticate as the root user in Users & Groups preferences, and then reset Bill Sykes' password.
Correct Answer: A 🗳️
In OS X Mountain Lion, where do most applications that are NOT sandboxed store their user-specific preferences?
- A. In a preferences database file in /Library/
- B. In a preferences database file in ~/Library/
- C. In application-specific preferences files in ~/Library/Preferences/
- D. In .DS_Store files, at the root level of ~/
Correct Answer: C 🗳️
Which statement is TRUE of file and folder permissions in the Finder in OS X Mountain Lion?
- A. A user with Read-only permissions to a folder CANNOT rename any files in that folder.
- B. A user with Write-only permissions to a folder can rename any file in that folder.
- C. A user with Read-only permissions to a folder CANNOT view any files in that folder.
- D. A user with Write-only permissions to a folder can delete any file in that folder.
Correct Answer: A 🗳️
What is the role of the launchd process in the startup of an OS X Mountain Lion computer?
- A. launchd starts the init process, then init starts all the other processes involved in startup.
- B. The init process starts launchd, then launchd starts the scripts stored in /etc/chron/.
- C. The kernel starts launchd, then launchd starts all the other processes involved in startup.
- D. The init process starts launchd, then launchd starts the items stored in the StartupItems folder.
Correct Answer: C 🗳️
Review the screenshot, and then answer the question below.
If you change the folder privilege for "everyone" to Read & Write, Finder, by default, will change the permissions of items inside the folder to match.
- A. False
- B. True
Correct Answer: A 🗳️
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