Exam Name: Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Specialist
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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Telephony & User Administration | 20% | - Voicemail and messaging setup - User, extension, and group configuration - Call routing, inbound/outbound rules |
| Installation & Initial Configuration | 25% | - System setup and basic configuration - IP Office Manager installation and usage - License activation and feature enablement |
| Troubleshooting & Support | 20% | - Alarm handling and system recovery - Fault isolation and diagnostic methods - Common call flow and connectivity issues |
| Maintenance & Upgrades | 15% | - Software updates and system upgrades - Log management and monitoring tools - Backup and restore procedures |
| IP Office System Architecture & Components | 20% | - Hardware platforms and control units - Networking and connectivity requirements - Software editions and licensing model |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
Modular Messaging 3.1 for Exchange is installed. The Message Application Server is set up properly for fax, all users have FAXROUTE addresses, and the faxes meet the IPM.NOTE.FAX requirement.
Which two features are therefore enabled? (Choose two.)
- A. Users can "print" faxes from the Telephone User Interface.
- B. The GUI places faxes in a folder called "Fax".
- C. Users are notified of faxes via the Telephone User Interface.
- D. Faxes print automatically when received.
Correct Answer: A,C 🗳️
You have installed and configured a Modular Messaging (MM) 3.1 for Exchange system. A RightFax server exists at your customer site and the customer has mentioned the need for fax services into voicemail because their users rely on this feature of their current Octel
250. You go into Voice Mail System Configuration and open the Fax configuration panel.
The entire panel is grayed out and you cannot check the box that allows configuration for fax.
Why is the fax panel grayed out?
- A. The fax hardware is not installed into the Message Application Server.
- B. The system is integrated with H.323 to an Avaya Communication Manager 4.0.
- C. The MM Fax Sender service is not started.
- D. There is no fax mailbox password to be entered in Voice Mail System Configuration, Security, Message Servers.
Correct Answer: B 🗳️
If a customer has a single Avaya Messaging Application Server (MAS) connected with a single E-1 circuit to an Avaya Communication Manager PBX, which port should be in the Message Waiting Indicator (MWI) port group?
- A. 16
- B. 32
- C. 1
- D. 29
Correct Answer: D 🗳️
In Message Networking (MN) you have set up the system parameters for Enterprise Lists.
Where should you go to create a new Enterprise List?
- A. MN Administration > Subscriber Admin-Bulk
- B. Enterprise List Administration > E-List Scripts
- C. Reports> Enterprise Lists Reports
- D. Enterprise List Administration > E-List Management
Correct Answer: D 🗳️
Which statement is true when debugging the connectivity of voice messages being delivered from the Avaya Messaging Application Server (MAS) to the Microsoft Exchange Server?
- A. The MAS#1 - Windows Domain Controller is down for the VMD.
- B. The MS Exchange SMS Tools are used to open the Microsoft Exchange Organization.
- C. SMTP is blocked on the MAS.
- D. The private LAN is not configured.
Correct Answer: B 🗳️
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