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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. You are staging a new install with an IP500v2. The customer wants to use Embedded Voicemail (EVM) for voicemail recordings. The customer would like to maximize the capacity of the Secure Digital (SD) card slots for maximum voicemail recording capacity. Which SD card would maximize the voicemail recording capacity for this customer?

A) Use the SD card purchased through Avaya for the System SD card slot. Purchase a commercial USB external hard drive with the maximum storage size to be used for voicemail recordings and put this in the external USB connection on the back of the IP500.
B) Use the SD card purchased through Avaya for the Optional SD card slot. Purchase a commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the System SD card slot.
C) Use the SD card purchased through Avaya for the System SD card slot. Purchase a commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the Optional SD card slot.
D) Purchase a commercial SD card with the maximum storage size to be used for voice mail recordings and put this card in the System SD card slot. Purchase an additional commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the Optional SD card slot. This will maximize voicemail recording capacity.

2. Which three choices must be verified as part of a site survey? (Choose three.)

A) infrastructure, cabling, and environmental
B) existing call volumes, service providers, and costs
C) network readiness and capacity to support VoIP
D) corporate strategy for disaster recovery
E) servers, OS, desktop applications, firewalls, and routers

3. A customer is implementing an IP Office with VoiceMail Pro. They would like the ability to control their voicemail boxes via the display on their IP hard phones at their desks. Which feature should be activated to accomplish this?

A) Voicemail Display
B) Visual Voice
C) Integrated Messaging
D) Universal Messaging Service

4. For what is the "Primary Trans. IP Address" on LAN2 used?

A) Assign more than one IP address to the interface.
B) A backup destination IP Address in case the main address is not accessible.
C) Define the default gateway to the interface.
D) Forward incoming IP packets without a service or session to the address if defined.

5. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN line?

A) NCID3033211234
B) Nss3033211234
C) NCLI3033211234
D) Ns3033211234

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