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Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting and System Support | 10-15% | - Common fault resolution - Log analysis and diagnostic tools - Performance monitoring and health checks |
| Topic 2: Avaya Aura Communication Manager | 20-25% | - Call processing and routing - Feature management and maintenance - Configuration and administration |
| Topic 3: Avaya Aura Architecture and Platform Overview | 10-15% | - Core component relationships and functions - Architecture components and integration - System platform positioning and deployment models |
| Topic 4: Avaya Aura Session Manager | 20-25% | - Session management and dial patterns - Entity and adaptation module setup - SIP routing and policy configuration |
| Topic 5: Messaging and Media Services | 10-15% | - Audio/video integration and media handling - Media Server components and DSP resources - Avaya Aura Messaging configuration |
| Topic 6: Avaya Aura System Manager | 15-20% | - Certificate and security management - Inventory and user management - Software updates and system maintenance |
Avaya Aura Core Components Support Sample Questions:
Which statement is true about Interfaces and IP addresses on an Avaya Session Border Controller for t enterprise (SBCt) used for SIP Trunking and Remote Worker services?
- A. SIP Trunking and Remote Worker services cannot run on the same SBCE.
- B. SIP Trunking and Remote Worker services can share the same IP address.
- C. SIP Trunking and Remote Worker services can use different IP addresses configured on the same Interface.
- D. Only one IP address should be configured per interface.
Correct Answer: C 🗳️
Which additional area may require trouble-shooting for a remote worker connected to a public network, over an office worker connected to the corporate private network?
- A. Media Server (AAMS) Public Network settings
- B. System Parameters ip options in Communication Manager
- C. System Manager SIP User Communication Profile (remote worker settings)
- D. Session Border Controller configuration
Correct Answer: D 🗳️
SIP (AST) user 1011111 and SIP (AST) user 1011112 are both based on the same Session Manager with access to a CM Evolution server.
Given the following actions:
1. Session Manager searches for the called party in the SIP registry, finds it, registers it and routes the call to it.
2. SIP user 1011111 calls SIP user 1011112 and an Invite request is sent to Session Manager.
3. Session Manager verifies SIP user 1011111 In the SIP registry and authenticates It. Session Manager checks the SIP user's profile for sequenced applications and (in this example) routes the request to Communication Manager.
4. If Endpoints negotiate codecs and media and RTP is sent between endpoints.
5. Communication Manager receives the request from Session Manager, carries out full-call model processing for both endpoints and routes the call back to Session Manager.
If 1011111 makes a call to 1011112, in which order will the actions take place?
- A. 2,1,3,5,4
- B. 2,3,5,1,4
- C. 2, 3, 1,4, 5
- D. 2,3,5,4, 1
Correct Answer: B 🗳️
Which Communication Manager command can be used to verify the network Region in use by a particular en endpoint?
- A. display system-parameters ip-option
- B. display ip-network-region
- C. status station
- D. list usage extension
Correct Answer: C 🗳️
Session Manager uses five unique certificates for TLS connections. What are the two most important certificates in communicating with other devices/entities? (Choose two.)
- A. Sal Agent certificates
- B. WebSphere
- C. HTTPS certificates
- D. SIP certificates
- E. Management certificates
Correct Answer: D,E 🗳️
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