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Avaya 3305 Exam Syllabus Topics:

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. Which level of permission should the directory have, if the Installation DVD files of Avaya Aura Experience Portal are accessed from a shared network directory or local directory?

A) readable by all Avaya service accounts
B) readable by root or sroot
C) readable by all users
D) readable by avayavp

2. In the intelligent customer routing (ICR) deployment, the standard ICR CCA session Detail Report (SDR) is shown below.
What is an accurate explanation of this SDR report?

A) The call was initially queued on [email protected] where due to SIP ERROR the call got re-queued to [email protected]. The call then observed a spike in EWT and it was re-queued 920l4.aicr.com.
B) The call was initially queued on 70001 a icr.com where due to spike in EWT the call got re-queued to 82003 a cr.com. The call then observed SIP ERROR and it was re-queued [email protected].
C) The call was initially queued on [email protected] where due to SIP ERROR the call got re-queued [email protected]. The call then observed a spike in Estimated Wait Time (EWT) and it was re-queued [email protected].
D) The call was initially queued on 82003aicr.com where due to spike in EWT the call got re-queued to [email protected] The call then observed SIP ERROR and it was re-queued [email protected].

3. A customer has chosen the Avaya Aura Experience Portal (AAEP) software-only offer. Which version of Linux should the customer install before installing AAEP 6.0?

A) Red Hat Enterprise Linux Server 6.1 (x86_64)
B) Red Hat Enterprise Linux Server 6.1 (x86)
C) Red Hat Enterprise Linux Server 6.0 (x86_64)
D) Red Hat Enterprise Linux Server 6.0 (x86)

4. Which Intelligent Customer Routing (ICR) component load balancing routing requests across multiple ICR Cores?

A) the Self Service Application (SSA)
B) the ICR Core
C) the ACR call Control application (CCA)
D) the ICR Pluggable Data Connector (PDC)

5. Which field on the MRP Servers page specifies the IP address the speech server must server must use to communicate with the MRP when processing Automatic Speech Recognition (ASR) and text to speech requests?

A) Network Address (VoIP)
B) Network Address (MRCP)
C) Host Address
D) Network Address (AppSvr)

Solutions: