Exam Name: Maintaining BlackBerry Enterprise Server/Microsoft Exchange
Certification Provider: BlackBerry
Corresponding Certification: BlackBerry-Certifications
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BlackBerry BCP-420 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| User & Device Management | 25% | - User administration and groups - Activation and provisioning - IT policy assignment |
| Monitoring & Maintenance | 15% | - Software updates and patches - Backup and recovery - System health and performance monitoring |
| Installation & Configuration | 25% | - Security and permission settings - BES installation procedures - Exchange server configuration |
| BES Architecture & Planning | 20% | - Network and infrastructure requirements - BES components and services - Integration with Microsoft Exchange |
| Troubleshooting | 15% | - Service and connectivity problems - Messaging and synchronization issues - Log analysis and resolution |
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