Exam Name: ITIL Foundation
Certification Provider: EXIN
Corresponding Certification: Exin Certification
Over 58963+ Satisfied Customers
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- Total Questions: 325
- Updated on: Oct 30, 2026
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- Total Questions: 325
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ITIL-F PDF Practice Q&A's
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- Total Questions: 325
- Updated on: Oct 30, 2026
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Instant Download EXIN : ITIL-F Exam Dumps
Updated: Oct 30, 2026
No. of Questions: 325 Questions & Answers
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EXIN ITIL-F Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: The Four Dimensions of Service Management | - Partners and suppliers - Value streams and processes - Information and technology - Organizations and people |
| Topic 2: ITIL Guiding Principles | - Core guiding principles
|
| Topic 3: ITIL Service Value System (SVS) | - Service Value Chain activities
|
| Topic 4: ITIL Practices Overview | - General management practices - Service management practices - Technical management practices |
| Topic 5: Key Concepts of Service Management | - Value creation through services
|
Frequently Asked Questions About the EXIN ITIL Foundation Exam
Registration for the EXIN ITIL Foundation exam costs Varies by region and provider (approx. USD 300–500 equivalent), and passing requires 65% (26 out of 40 questions). Retakes cost the full fee again, so gauge your readiness with the ActualTestsIT practice engines before booking your seat.
The written refund policy applies. Take the EXIN ITIL Foundation exam within 60 days of purchase, and if you do not pass, ActualTestsIT refunds you in full. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Online proctored or authorized test center (onsite), depending on provider Registration for the EXIN ITIL Foundation exam is handled through these official channels:
After booking, your ActualTestsIT practice questions arrive by email within 1 minute — preparation can begin the same day.
The ITIL-F exam is a EXIN certification exam validating the skills in the EXIN ITIL Foundation syllabus shown above. It counts toward these credential paths: ITIL 4 Managing Professional, ITIL 4 Strategic Leader, ITIL 4 Specialist, ITIL 4 Practice Manager. Candidates at many career stages take it in 2026 to demonstrate verified capability. ActualTestsIT prepares you with 325 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.
Everything, in one purchase: 325 practice questions for the EXIN ITIL Foundation exam in three formats — a printable, expert-prepared PDF with instant download; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. You also receive a free demo, 365 days of free updates from a team that keeps innovating on the material, a 50% renewal discount afterward, unlimited installations, and considerate pre-sale and after-sale service.
The EXIN ITIL Foundation exam contains 40 with 60 minutes to complete them. Practicing under the same time constraint with the ActualTestsIT Desktop Test Engine makes exam-day pacing feel rehearsed.
No formal prerequisites required. Basic understanding of IT services is recommended. Since policies evolve, confirm the current requirements on the official EXIN exam page before you schedule.
EXIN recommends the following training for the EXIN ITIL Foundation exam:
Supplement the training with the 325 practice questions from ActualTestsIT — self-testing reveals what training alone cannot.
The official EXIN ITIL Foundation outline defines 5 domains, the three largest being The Four Dimensions of Service Management, Key Concepts of Service Management, and ITIL Service Value System (SVS). The complete list is in the topics section above, and ActualTestsIT's 325 practice questions address every domain.
EXIN ITIL Foundation Sample Questions:
Which process or function is responsible for monitoring activities and events in the IT infrastructure?
- A. IT operations management
- B. Capacity management
- C. Incident management
- D. Service level management
Correct Answer: A 🗳️
Which statement about the service portfolio is TRUE?
- A. It allows the organization unlimited resources when planning for new service deployments
- B. The service portfolio includes all services except those managed by third parties
- C. It is an integral part of the service catalogue
- D. It represents all resources presently engaged or being released in various stages of the service lifecycle
Correct Answer: D 🗳️
Remediation planning is BEST described in which of the following ways?
- A. Planning how to advise the change requestor of a failed change
- B. Planning how to recover the cost of a change
- C. Planning how to compensate a user for a failed change
- D. Planning the steps required to be taken if a change is unsuccessful
Correct Answer: D 🗳️
Which problem management activity ensures that a problem can be easily tracked and management information can be obtained?
- A. Detection
- B. Escalation
- C. Prioritization
- D. Categorization
Correct Answer: D 🗳️
Service transition contains detailed descriptions of which processes?
- A. Service asset and configuration management, release and deployment management, request fulfilment
- B. Service level management, service portfolio management, service asset and configuration management
- C. Change management, service asset and configuration management, release and deployment management
- D. Change management, capacity management event management, service request management
Correct Answer: C 🗳️
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