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Exam Code: ITIL-Foundation
Exam Name: ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version)
Certification Provider: ITIL
Corresponding Certification: ITIL Foundation Certification
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ITIL-Foundation Deutsch

Updated: Oct 16, 2026

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As 2026 unfolds, ActualTestsIT keeps its ITIL-Foundation Deutsch promise simple — the latest version only, verified answers, 325 practice questions for the ITIL-Foundation Deutsch exam, and support that treats every ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) question as worth answering.

ITIL ITIL-Foundation Deutsch Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: The ITIL Guiding Principles14%- Guiding Principles
  • 1. Keep It Simple and Practical
  • 2. Optimize and Automate
  • 3. Focus on Value
  • 4. Start Where You Are
  • 5. Think and Work Holistically
  • 6. Collaborate and Promote Visibility
  • 7. Progress Iteratively with Feedback
Topic 2: ITIL Management Practices29%- General Management Practices
  • 1. Information Security Management
  • 2. Supplier Management
  • 3. Continual Improvement
  • 4. Relationship Management
- Service Management Practices
  • 1. Change Enablement
  • 2. Monitoring and Event Management
  • 3. Service Request Management
  • 4. Incident Management
  • 5. Service Desk
  • 6. Problem Management
  • 7. Service Level Management
Topic 3: The Four Dimensions of Service Management15%- Four Dimensions
  • 1. Information and Technology
  • 2. Partners and Suppliers
  • 3. Organizations and People
  • 4. Value Streams and Processes
Topic 4: The Service Value Chain17%- Value Chain Activities
  • 1. Deliver and Support
  • 2. Design and Transition
  • 3. Improve
  • 4. Engage
  • 5. Obtain/Build
  • 6. Plan
Topic 5: Key Concepts of Service Management10%- Service Management Concepts
  • 1. Value and Value Co-creation
  • 2. Organizations, Service Providers and Consumers
  • 3. Service Relationships
  • 4. Products and Services
Topic 6: The ITIL Service Value System15%- Service Value System Components
  • 1. Practices
  • 2. Guiding Principles
  • 3. Service Value Chain
  • 4. Governance
  • 5. Continual Improvement

ITIL-Foundation Deutsch Exam Details, Version Policy and Customer Perks

Two ways. First, the IT staff checks ITIL-Foundation Deutsch update information every day, and the ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) bank on the website is always the current version — if a vendor refresh is ever pending, the team tells you honestly and suggests waiting rather than selling you material that is about to change. Second, you can verify it yourself: download the free demo and compare it against any other version you have seen. That transparency is policy at ActualTestsIT, not marketing.
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No formal prerequisite. Recommended for IT professionals, service managers, support staff, and individuals interested in IT Service Management.
Passing requires 65% (26/40), and a seat costs USD 680-800 (varies by country and provider). That fee is due again on every retake, so thorough preparation with verified ActualTestsIT material is the sensible investment.
The official ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) outline assigns its weights like this:
  • The ITIL Guiding Principles (14%)
  • The Four Dimensions of Service Management (15%)
  • Key Concepts of Service Management (10%)
Budget your hours according to those weights and test each domain with the ActualTestsIT bank before exam day.

ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) Sample Questions:

Welcher Prozess hat das folgende Ziel: "Neue oder geänderte Dienste in unterstützten Umgebungen innerhalb der prognostizierten Kosten-, Zeit- und Ressourcenschätzungen einrichten"?

  • A. Änderungsmanagement
  • B. Service Level Management
  • C. Planung und Support für Serviceübergänge
  • D. Servicestrategie
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Welche der folgenden Aussagen gibt die Beziehung zwischen Dringlichkeit, Priorität und Auswirkung richtig an?

  • A. Wirkung, Priorität und Dringlichkeit sind unabhängig voneinander
  • B. Die Dringlichkeit sollte auf Auswirkungen und Priorität beruhen
  • C. Die Auswirkungen sollten auf Dringlichkeit und Priorität beruhen
  • D. Die Priorität sollte auf Auswirkungen und Dringlichkeit beruhen
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Welche dieser Aussagen zu Ressourcen und Fähigkeiten ist RICHTIG?

  • A. Ressourcen und Funktionen sind beide Arten von Service-Assets
  • B. Ressourcen sind Arten von Service-Assets und Funktionen nicht
  • C. Weder Funktionen noch Ressourcen sind Arten von Service-Assets
  • D. Funktionen sind Arten von Service-Assets und Ressourcen nicht
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Welche Ereigniskategorien sind im ITIL-Service-Betriebsbuch beschrieben?

  • A. Information, geplant, normal
  • B. Information, Warnung, Ausnahme
  • C. Geplant, außerplanmäßig, Notfall
  • D. Warnung, reaktiv, proaktiv
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Welcher Prozess oder welche Funktion ist für die Überwachung von Aktivitäten und Ereignissen in der IT-Infrastruktur verantwortlich?

  • A. Kapazitätsverwaltung
  • B. Service Level Management
  • C. Incident Management
  • D. IT-Betriebsmanagement
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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