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Apple 9L0-064 Exam Syllabus Topics:

Apple OS X v10.8 Troubleshooting Sample Questions:

1. Which system preference pane allows a user to enable the OS X Mountain Lion Firewall?

A) Network
B) Mission Control
C) Sharing
D) Security & Privacy

2. Your customer states he can receive chats with Messages app on an iPad, but not on his iMac with OS X Mountain Lion installed. How can you help this customer receive chats with Messages?

A) Help the customer download Messages from the Mac App Store.
B) Select the iMessage check box in System Preferences > iCloud
C) Delete Messages, then boot to OS X Recovery to reinstall OS X Mountain Lion.
D) I Set Messages preferences for "You can be reached for messages at:" to the same email account as the iPad.

3. Oliver just bought a new Mac with OS X Mountain Lion installed. Given the default system settings, which of the following applications will he be unable to open?

A) Application from unidentified developers.
B) Applications available in the Mac App Store.
C) Applications signed with a Developer ID.
D) Applications that install any kernel extensions.

4. After installing software updates, Scott's Mac mini stops responding during startup and will not show the login screen. What built-in startup mode might resolve this issue?

A) Single User
B) Target Disk Mode
C) Verbose
D) Safe Boot

5. Mauri is having trouble printing to a printer attached to his iMac via USB. He suspects his USB cable. Which built-in utility in OS X Mountain Lion could tell him if the printer is detected by his iMac?

A) Finder
B) System Information
C) Console
D) Directory Utility

Solutions: