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Exam Code: MB-910
Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版)
Certification Provider: Microsoft
Corresponding Certification: Microsoft Dynamics 365 Fundamentals
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MB-910日本語

Updated: Oct 08, 2026

No. of Questions: 161 Questions & Answers

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Chances favor the prepared, and preparation favors the practical: the MB-910日本語 materials at ActualTestsIT give you 161 practice questions for the MB-910日本語 exam with verified answers, a simulator that marks your mistakes, and a team behind every order.

Microsoft MB-910日本語 Exam Syllabus Topics:

SectionWeightObjectives
Describe the capabilities of Microsoft Dynamics 365 Customer Service (25-30%)25-30%- Describe customer service insights
  • 1. Describe dashboards and analytics
  • 2. Describe Customer Service Historical analytics
  • 3. Describe AI insights for customer service
- Describe the core capabilities of Dynamics 365 Customer Service
  • 1. Describe knowledge management capabilities
  • 2. Describe the omnichannel experience
  • 3. Describe the case management capabilities
Describe the capabilities of Microsoft Dynamics 365 Sales (25-30%)25-30%- Describe the core capabilities of Dynamics 365 Sales
  • 1. Describe the sales automation capabilities
  • 2. Describe the quote-to-cash workflow
  • 3. Describe the opportunity management workflow
- Describe the sales management capabilities
  • 1. Describe territory management
  • 2. Describe forecasting
  • 3. Describe lead and opportunity management
  • 4. Describe sales analytics
Describe the capabilities of Microsoft Dynamics 365 Marketing (10-15%)10-15%- Describe segments and leads
  • 1. Describe account and contact management
  • 2. Describe lead management
  • 3. Describe customer segments
- Describe the marketing capabilities
  • 1. Describe the core capabilities of Dynamics 365 Marketing
  • 2. Describe email marketing features
  • 3. Describe event management capabilities
Describe the capabilities of Microsoft Dynamics 365 Field Service (10-15%)10-15%- Describe the core capabilities
  • 1. Describe connected Field Service and IoT integration
  • 2. Describe work order management
  • 3. Describe Resource Scheduling Optimization
- Describe the Field Service mobile app
  • 1. Describe the mobile app capabilities
Describe the capabilities of shared features (10-15%)10-15%- Describe the common elements
  • 1. Describe the user experience
  • 2. Describe communications and collaboration
  • 3. Describe security roles and teams
  • 4. Describe the out-of-box entities
- Describe reporting and analytics capabilities
  • 1. Describe the intelligence capabilities
  • 2. Describe reporting in Dynamics 365

MB-910日本語 Exam Facts: Simulator, Companies and Formats

Because preparation here is practical and self-correcting. 161 practice questions for the MB-910日本語 exam carry verified answers, the simulator marks every attempt and flags the wrong ones for repeat practice until mastery, and the whole package — PDF, software, online — stays current with daily checks. Individuals prepare for their own certifications; companies prepare whole teams with us. Either way, the material works the same way: rehearse, see your mistakes, fix them.
The official Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) outline distributes weight this way:
  • Describe the capabilities of shared features (10-15%) (10-15%)
  • Describe the capabilities of Microsoft Dynamics 365 Marketing (10-15%) (10-15%)
  • Describe the capabilities of Microsoft Dynamics 365 Field Service (10-15%) (10-15%)
Let the heavy domains anchor your simulator sessions, and let the flagged wrong questions from each run decide where your next hour goes.
No formal prerequisites required; however, basic understanding of CRM concepts is recommended
Feedback is the difference. The PDF version serves printing and handwritten annotation well, but it cannot watch you practice. The MB-910日本語 simulator recreates the real test scene, marks your performance automatically, points out the questions you answered incorrectly, and keeps them flagged so you rehearse them until mastery — the moment exam nervousness disappears. For pure reading and note-taking, the PDF remains excellent; for becoming exam-ready, most candidates rightly choose the simulator.
Yes — company accounts are a steady part of ActualTestsIT's business. Some organizations buy MB-910日本語 materials for entire teams, some cover exam fees for employees they consider promising, and some build long-term relationships with us for their ongoing Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) training needs. Company customers also receive preferential pricing, and individuals arriving through personal recommendations from colleagues get the same verified material that convinced their teams in the first place.
Around 40-50 questions in 60 minutes minutes. Rehearsing under those exact conditions on the simulator — with 161 practice questions for the MB-910日本語 exam available — makes the real session a familiar scene rather than a first encounter.
You need 700 to pass, and the fee is $99 USD. Thorough simulator rehearsal with verified ActualTestsIT material is the soundest way to protect that fee from a retake.

Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) Sample Questions:

ある会社がDynamics365マーケティングの実装を計画しています。
次の各ステートメントについて、ステートメントがtrueの場合は、[はい]を選択します。それ以外の場合は、[いいえ]を選択します。
注：正しい選択はそれぞれ1ポイントの価値があります。

Reveal Solution  Discussion  0

Correct Answer:


Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/segmentation-lists-subscriptions

ある会社は、既存のマーケティング ソフトウェアを Microsoft 製品に置き換えることを計画しています。
各タスクを実行するには、アプリを推奨する必要があります。
どのアプリをお勧めしますか? 答えるには、適切なアプリケーションを正しいタスクにドラッグします。各アプリケーションは、1 回以上使用することも、まったく使用しないこともできます。ペイン間の分割バーをドラッグするか、コンテンツを表示するためにスクロールする必要がある場合があります。
注: それぞれの正しい選択は 1 ポイントの価値があります。

Reveal Solution  Discussion  0

Correct Answer:

ある会社がDynamics365 CustomerVoiceの実装を計画しています。
手順：次の各ステートメントで、ステートメントがtrueの場合は[はい]を選択します。それ以外の場合は、[いいえ]を選択します。
注：正しい選択はそれぞれ1ポイントの価値があります。

Reveal Solution  Discussion  0

Correct Answer:


Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/customer-voice

ある企業は、業務運営に複数の Dynamics 365 アプリを使用することを計画しています。
同社は、Microsoft Power Platform サービスを使用して、いくつかのビジネス要件を満たすことを計画しています。
各要件を Power Platform サービスに合わせます。
手順: 回答するには、適切な Power Platform サービスを左側の列から右側の要件にドラッグします。各 Power Platform サービスは、1 回だけ使用することも、複数回使用することも、まったく使用しないこともできます。
注: 正しく選択するたびに 1 ポイントの価値があります。

Reveal Solution  Discussion  0

Correct Answer:

ある企業は Dynamics 365 Customer Voice を使用しています。
組み込みツールを使用して、匿名ユーザーのさまざまなグループにアンケートを配布する必要があります。
どの配布方法を使用する必要がありますか?回答するには、回答領域で適切なオプションを選択してください。
注: 正しく選択するたびに 1 ポイントの価値があります。

Reveal Solution  Discussion  0

Correct Answer:

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