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Microsoft MS-900: Content Overview

The Microsoft MS-900 exam measures the candidates’ abilities to adopt Cloud services. Thus, you will learn about Cloud concepts, core services, and concepts related to Microsoft 365, security, privacy, compliance, and trust. You will also gain knowledge of pricing and support for Microsoft 365. All the skills covered in this certification test are united into four domains. They are as follows:

  • Describing Core Microsoft 365 Services and Principles (30-35%)

    Within this objective, the examinees should know how to determine key Microsoft 365 capacitates, such as security and compliance; productivity and teamwork; business management; explaining the capacities of the Microsoft 365 user portal as well as the Microsoft 365 Admin center. The domain also covers their skills in explaining options for supporting and deploying Windows and Office, in particular, describing Windows-as-a-Service deployment and release models; describing Windows Virtual Desktop capacities and WVD use cases; determining Office 365 ProPlus servicing methods and deployment.

    Additionally, the candidates should demonstrate expertise in describing analytics capacities in Microsoft 365 (including describing MyAnalytics and Workplace Analytics capacities; describing the reports within the Microsoft 365 Admin center as well as alternative admin centers) and describing Microsoft 365 collaboration solutions (including explaining how collaboration solutions within Microsoft 365 can improve organizational and personal productivity; explaining the capacities for expanding Microsoft Teams and Office using Power Platform and third-party apps and services).

  • Describing Cloud concepts (10-15%)

    This topic area covers one’s competency in explaining various Cloud service types, including describing PaaS, IaaS, offerings, applying Dynamics 365 and Microsoft Azure to the Microsoft ecosystem; explaining Cloud-based productivity solutions.

    Moreover, the applicants should demonstrate that they are able to explain the advantages and considerations of utilizing a Cloud service as opposed to on-premises services. This includes explaining hybrid, private, and scenarios; defining scenarios when the Cloud-based service usage is more profitable in comparison with on-premises services; comparing Cloud-based service costs with on-premises ones; defining those factors that move enterprises to Cloud.

  • Describing Microsoft 365 Pricing and Support (20-25%)

    This area requires your skills in comparing and predicting pricing. This includes describing the Cloud Solution Provider pricing model; describing available bill management and billing options such as billing periodicity and payment methods; optimizing costs on the basis of licensing options.

    The topic also entails the learners’ ability to determine licensing options within Microsoft 365 (explaining the existing management and licensing Microsoft 365 options; explaining additional capacities when a client buys Azure AD Basic, Azure Active Directory P1, or Azure Active Directory P2) and explaining the service lifecycle within Microsoft 365 (explaining public, private preview, General Availability options; explaining the correspondence between lifecycle pricing and options; explaining usage cases for the Microsoft 365 Roadmap portal).

    Finally, the test takers should demonstrate that they are capable of explaining Microsoft 365 services support offerings, including explaining how to design a Microsoft 365 services support request; explaining service level agreements principles, usage cases for SLAs, roles, SLA tiers, and responsibilities; explaining service health condition with the help of the Microsoft 365 dashboard; explaining how enterprises can operate with Microsoft with the help of UserVoice.

  • Explaining Privacy, Security, Compliance, and Trust in Microsoft 365 (30-35%)

    In the framework of this subject, the students need to have the skills in explaining Microsoft 365 zero-trust security principles, including determining the core elements that are to be preserved within on-premises and Cloud infrastructure of the enterprise; explaining core security protection pillars, such as network, identity, devices, and documents.

    Moreover, the individuals have to prove that they are conversant with explaining unified endpoint management principles (in particular, explaining application and device management; explaining Microsoft Endpoint Manager value, etc.); describing access and identity management principles (in particular, explaining principles of on-premises, hybrid and Cloud identity; explaining the function of multi-factor authentication, explaining the function of conditional access); describing Threat Protection within Microsoft 365 (in particular, determining how Microsoft 365 services respond to the most frequent current threats; explaining Cloud App Security principles).

Reference: https://www.microsoft.com/en-us/learning/exam-ms-900.aspx

Microsoft MS-900: Preparation Options

To be able to pass this certification test with flying colors, you need to prepare for it with great deliberation. To help you deal with the task, Microsoft offers some opportunities for you to take. Thus, the Microsoft Learning Platform offers the preparation options for the candidates sitting for the Microsoft MS-900 exam. For example, you can opt for the following resources:

  • Books

    Exam Ref MS-900 Microsoft 365 Fundamentals by Craig Zacker is the official study guide that you can use to prepare for the certification test. It offers the proficient-level planning that assists the applicants in amplifying their exam execution to hone their skills. It focuses on helping you with showing the primary information about the Cloud benefits, SaaS Cloud model, and Microsoft 365 Cloud administration contributions, benefits, and options. This book can be used alone or with some other resources. Some of the learners start their preparation with this guide, while others use it alongside the courses and other study materials. It all depends on your personal way of learning.

  • Training Courses

    Taking some training courses is another way to increase your chances of success during the actual test. Thus, you can opt for the free online option or take the paid instructor-led course, which is known as Microsoft 365 Fundamentals. Going for the paid training means that you will be able to learn with a certified instructor who can help you with anything and answer all the questions that might occur during your sessions.

Microsoft MS-900: Recommended Experience

Before attempting the Microsoft MS-900 exam, the students must make sure that they possess the requisite knowledge and skills to recommend the solutions related to general IT challenges within the enterprise and distinguish Microsoft 365 solutions from the competitiveness in the market. The applicants are also required to have a basic understanding of enterprise support options, offerings, and licensing optimization to improve cost-effectiveness. In addition, they should know the difference between various Microsoft services and products, such as Dynamics 365, Microsoft 365, and Azure.

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Microsoft MS-900 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Describe Microsoft 365 pricing, licensing, and support15%- Support and service lifecycle
  • 1. Microsoft support options
    • 2. Service Level Agreements (SLA) basics
      - Pricing and subscription models
      • 1. Enterprise and business licensing options
        • 2. Subscription plans and billing concepts
          Topic 2: Describe Microsoft 365 apps and services35%- Productivity and collaboration tools
          • 1. Collaboration and communication scenarios
            • 2. Microsoft Office applications
              - Core Microsoft 365 services
              • 1. Microsoft Teams
                • 2. OneDrive for Business
                  • 3. Exchange Online
                    • 4. SharePoint Online
                      Topic 3: Describe cloud concepts20%- Cloud models and shared responsibility
                      • 1. Public, private, and hybrid cloud
                        • 2. IaaS, PaaS, SaaS concepts
                          - Cloud benefits and considerations
                          • 1. Cost efficiency and operational impact
                            • 2. Scalability, reliability, and agility
                              Topic 4: Describe Microsoft 365 security, compliance, privacy, and trust30%- Security and compliance solutions
                              • 1. Microsoft Defender for Microsoft 365
                                • 2. Microsoft Purview compliance solutions
                                  • 3. Data protection and governance
                                    - Identity and access management
                                    • 1. Authentication and authorization
                                      • 2. Azure Active Directory (Microsoft Entra ID concepts)

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