Exam Name: Oracle Utilities Customer to Meter and Customer Cloud Service 2025 Implementation Professional
Certification Provider: Oracle
Corresponding Certification: Oracle Cloud
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Oracle 1z0-1196-25 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Credit and Collections | - Understand automated debt recovery processes - Configure payment arrangements and pay plans |
| Topic 2: Manage Service Agreements | - Handle service transitions and guided interactions - Start and stop service processes |
| Topic 3: Billing Configuration and Management | - Create and maintain bills, segments, off-cycle bills - Manage rate schedules and charge components - Configure usage calculation and billing rules |
| Topic 4: Service Orders and Field Activities | - Extend configurations for field operations - Create and manage orchestrated service orders |
| Topic 5: Describe Customer to Meter Product | - Understand shared objects and transaction functions - Explain core purpose and scope |
| Topic 6: Measurements and Validation | - Apply VEE rules and meter multipliers - Perform measurement validation and editing |
| Topic 7: Customer and Device Information | - Search and view customer data - Configure portals and access rights |
| Topic 8: Asset Management | - Set up asset types, components and specifications - Classify and track assets |
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Hands-on experience with Oracle Utilities Customer to Meter and Customer Cloud Service; recommended training
- Measurements and Validation ()
- Customer and Device Information ()
- Billing Configuration and Management ()
Spend your hours where the weights are highest.
Oracle Utilities Customer to Meter Implementation Training: Visit official page
Oracle Utilities Customer to Meter and Customer Cloud Service 2025 Implementation Professional Sample Questions:
A severance process is a series of events (for example, letters, To Do entries, field activities, and so on) to strongly encourage a customer to make a payment for their outstanding debt. How many service agreements are linked to a severance process?
- A. None
- B. Any number defined by the business user
- C. All service agreements that are connected to the initiating overdue process
- D. All service agreements that are connected to the initiating collection process
- E. One
Correct Answer: E 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
Accounts are the entities for which bills are created. There must be at least one account for every customer.
What is the valid status for an account when the customer has moved out of all their properties and paid off all their debt?
- A. Closed
- B. Account does not have a status
- C. Pending Stop
- D. Stopped
- E. Inactive
Correct Answer: A 🗳️
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Which three statements are true regarding Financial Transaction creation algorithms?
- A. They control how the current balance is affected.
- B. They control how the payoff balance is affected.
- C. They control when a Financial Transaction is to be swept onto a bill.
- D. They control if and how the General Ledger entries are created.
- E. They control when a Financial Transaction's details are ready to be posted to the General Ledger.
Correct Answer: A,D,E 🗳️
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Where would an implementation configure the system to prevent duplicate persons from being added?
- A. Person
- B. Installation Options
- C. Person Contact Type
- D. Person Type
- E. Person Identifier Type
Correct Answer: E 🗳️
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An implementation can use agent-assisted process flows for processing start/stop/transfer service requests.
Which life-cycle state on a parent Customer Service Request business object should be used to process any prerequisites to starting service for processing start or transfer service requests?
- A. Start Service Processing
- B. Waiting for Completion
- C. Waiting for Additional Actions
- D. Pending
- E. Start Service Set Up
Correct Answer: C 🗳️
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