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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.
Which option allows you to implement the business requirement?

A) Suitability rules
B) Suppression policies
C) Customer contact limits
D) Volume constraints

2. In Pega Customer Decision Hub, the characteristics of an action are defined by using

A) plain text
B) banners
C) logos
D) properties

3. HOTSPOT
U+ Bank, a retail bank, has introduced a credit cards group with Gold card and Platinum card offers.
The bank wants to present these two offers based on the following criteria:
1. For both cards, customers must be above the age of 18
2. Offer both cards only if the customer does not explicitly opt-out of any direct marketing for credit cards
3. Platinum card is suitable for customers with the Credit Score > 500
As a decisioning consultant, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.

4. HOTSPOT
U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time.
In the Answer Area, select the correct artifact you use to implement each requirement.

5. U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website- The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer has clicked on any of the mortgage offers a total of three times in the last 7 days, do not show any mortgage offers to that customer for the next 10 days.

A) Suppress an action for 7 days if there are three clicks on the web channel in the last 10 days.
B) Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 10 days.
C) Suppress an action for 10 days if there are three clicks for any channel in the last 7 days.
D) Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 7 days.

Solutions: