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SAP C_C4HCX Exam Syllabus Topics:

SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:

1. Which of the following suite qualities is supported by SAP Master Data Integration?

A) Coordinated lifecycle management
B) Aligned domain models
C) Embedded and cross-product analytics
D) End-to-end business blueprints

2. What is used in SAP Service Cloud to capture and organize the services of a company in a hierarchical structure?

A) Categories
B) Types
C) Folders
D) Catalogs

3. How can Service Agents take action to improve the reaction times of a case in SAP Service Cloud?
Note: There are 2 correct answers to this question.

A) They can assign a different team to the case.
B) They can escalate the case.
C) They can modify the Resolution Due On field.
D) They can change the service level determination rules.

4. What are key components of the ABAP RESTful Application Programming Model?
Note: There are 3 correct answers to this question.

A) Behavior Definitions
B) Java and Spring
C) Event-Handlers
D) Core Data Services
E) Service Model Infrastructure

5. You want to implement a side-by-side extension for an SAP solution. To access the business objects in the SAP solution, you are exploring the application programming interfaces (APIs).
Which of the following are possible operations to use in the API?
Note: There are 2 correct answers to this question.

A) Create
B) Validate
C) Get
D) Close

Solutions: