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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Universal Connect (UC) sells several mobile devices to its customers. UC has several attributes like color, storage, and screen size that are common across mobile devices. UC is looking for recommendations around efficiently modeling them using the SFI product catalog.
How should the Consultant model the product catalog to achieve UC's requirements?

A) Create 'Base Offer Spec Type' Object type with all the attributes and associate mobile device offers with this object type.
B) Create 'Mobile Offer Spec Type' Object type with the base attributes as Parent Object Type and associate mobile device offers with this object type and add additional attributes.
C) Create 'Mobile Offer Spec Type' Object type with the common attributes and set the parent object type as 'Base Offer Spec Type'. Then, associate mobile device offers with 'Base Offer Spec Type' object type.
D) Create 'Mobile Offer Spec Type' Object type with the common attributes and set the parent object type as 'Base Offer Spec Type'. Then, associate mobile device offers with 'Mobile Offer Spec Type' object type.

2. Universal Containers (UC) is a Communications Service Provider using Communications Cloud. As part of Internet order fulfillment, UC warehouse agents will use Salesforce to enter a router's barcode and enter the shipping tracking number for the router.
How should a Communications Cloud Consultant solve this requirement?

A) Configure a Manual Task Orchestration Item that will launch a Flow to enter the router's barcode number and shipping tracking number
B) Configure an Autotask Orchestration Item that will automatically launch an OmniScript to enter the router's barcode number and shipping tracking number
C) Configure a Manual Task Orchestration Item that will launch an OmniScript to enter the router's barcode number and shipping tracking number
D) Configure a Push Event Orchestration Item that will receive the router's barcode number and shipping tracking number

3. ABC Telecom uses Communications Cloud while its distributors use their own CRM system. ABC Telecom wants to share product catalog information, including technical descriptions of products from ABC Telecom's Communications Cloud. Distributors can then use this information to set up their own CRM product catalog.
What should a Consultant suggest as a starting point for this integration?

A) Use Object REST APIs to retrieve data from Product2 Object.
B) Use CPQ API getCartProducts to create a cart and retrieve product specifications and product offerings.
C) Use Enterprise Product Catalog REST APIs to retrieve product specifications and product offerings.
D) Use productized TM Forum 620 Catalog Open APIs to retrieve product specifications and product offerings.

4. A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to product, that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?

A) Create a record type called 'Frozen Food Aisle' on the retail store.
B) Create an In-Store Location called Frozen Food Aisle'.
C) Nothing as Product2 captures that the product is frozen.
D) Create a record type called 'Frozen Food Aisle on the task.
E) Create a picklist field called location' to document the Frozen Food Aisle.

5. Which two standard capabilities are available when executing a promotion check in the field?

A) Changing the promotion planning dates
B) Viewing which products are included in the protection
C) Marking the promotion as complete
D) Changing the discounts on the products included in the promotion
E) Taking a photo of the promotion

Solutions: