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Salesforce Process Automation Accredited Professional Sample Questions:

1. Northern Trail Outfitters (NTO) has a drop-down legacy UX. NTO is now looking to replace it with a personalized UX so that the right recommendations are available to the right people at the right time. Which automation feature can help NTO accomplish this goal?

A) Interaction Designer
B) Personalization Workbench
C) Experience Builder
D) Einstein Next Best Action

2. What are the three best practices when using Flow Builder?

A) Make database updates in bulk at the end of the flow.
B) Save early and often.
C) Build flows in a test environment.
D) Avoid accessing external objects after DML operations in a transaction.
E) Give users the flexibility to alter the flow or screen path for subsequent users.

3. The Administrator at Universal Containers (UC) needs to develop a flow to get the Sales reps' feedback on closed Opportunities. The administrator wants to use the Opportunity object's object-specific action to launch it. Which standard feature can help UC accomplish this?

A) Use Salesforce Survey functionality to help capture feedback.
B) Use Process Builder with custom Apex to capture feedback.
C) Use Salesforce Flow with object-specific action on the Opportunity object.
D) Use Process Builder and Salesforce Survey functionality with object-specific action on the Opportunity object.

4. Which three statements are correct regarding Flow Interviews?

A) Any flow interviews not in use should be deleted so that the user's pending list includes only interviews they still plan to act on.
B) Only those flow interviews can be deactivated that have been paused at least once.
C) Users can navigate through a flow through the browser's Back or Forward buttons.
D) A flow interview always runs a single instance of a flow.
E) A single flow can have up to 50 different versions.

5. Universal Containers is evaluating Flow Orchestration to automate a complex business process that involves multiple users. The users are organized in groups, and the work is assigned in a way that any user in a given group can complete it. Which can help the Administrator support the requirement?

A) Work Items
B) Work Groups
C) Work Stages
D) Work Queues

Solutions: