Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
Certification Provider: Salesforce
Corresponding Certification: Nonprofit Cloud Consultant
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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Nonprofit Cloud Setup | 22% | - Set up program and case management - Configure stakeholder management - Enable features and manage permissions |
| Topic 2: Nonprofit Cloud Feature Configuration | 35% | - Configure grantmaking functionality - Configure program management and outcomes - Configure fundraising management |
| Topic 3: Implementation Strategies | 18% | - Define testing and deployment strategies - Apply governance and change management - Manage consulting engagement lifecycle |
| Topic 4: Analytics and Reporting | 11% | - Measure impact and program outcomes - Design nonprofit-specific reports and dashboards |
| Topic 5: Solution Design | 32% | - Recommend use of industry common features - Align business processes to data model and features - Evaluate Nonprofit Cloud, platform and third-party solutions |
| Topic 6: Integration and Data Management | 15% | - Plan data migration and governance - Manage duplicates and data quality - Select data and integration tools |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
In the NPSP Data Import Template, the Account fields should contain which two types of information?
Choose 2 answers
- A. Contact's address-related data
- B. Household-related data
- C. Business-related data
- D. Contact's employer-related data
Correct Answer: B,C 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender. On which object should the consultant create the custom "Gender" field?
- A. Account
- B. Affiliation
- C. Relationship
- D. Contact
Correct Answer: D 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
A user has been assigned the System Administrator Profile in Nonprofit Cloud. The user discovers that they cannot see any Nonprofit Cloud for Fundraising objects. What is a possible cause of this issue?
- A. The Sharing Rules are missing for the Fundraising objects.
- B. The custom Tabs have not been created for the Fundraising objects.
- C. The Permission Set License is unassigned.
Correct Answer: C 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
A case manager wants to assign a group of services to a client. What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?
- A. A new Case Plan
- B. A Program with Action Item Templates
- C. A Program with Goals
- D. A Program with Goals and Action Item Templates
Correct Answer: D 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
A consultant wants to enable Person Accounts as part of the Nonprofit Cloud setup process. What is a limitation when using Person Accounts?
- A. Person Account formulas cannot reference custom formula fields from Contacts.
- B. Person Accounts do not work with Opportunity Contact Roles.
- C. Person Accounts cannot be invited to events or associated with activities.
Correct Answer: A 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
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