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Slack Slack-Certified-Admin Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Workspace Administration | 9% | - Multi-workspace architecture (Enterprise Grid) - Workspace creation and design - Visibility and consolidation |
| Security and Compliance | 15% | - Compliance reporting - Security governance and risk controls - Audit logs and activity monitoring - Data retention and protection |
| User Lifecycle Management | 14% | - Account creation and deactivation - Guest user management - Authentication methods (SSO, MFA) - SCIM and JIT provisioning |
| Channel and User Group Administration | 28% | - Channel naming and lifecycle - Public/private/default channels - Multi-workspace and shared channels - User group creation and management |
| Enabling Slack Success | 15% | - Adoption strategy and best practices - Analytics and reporting - User support and training - Troubleshooting common issues |
| App Administration | 10% | - Integration management - Workflow Builder usage - App installation and approval process |
| Fundamentals | 9% | - Slack plan features (Pro, Business+, Enterprise Grid) - User roles and permissions - Workspace and organization-level settings |
The Slack-Certified-Admin Exam: Ambition, Preparation, Policies
Per the latest exam information, the Slack-Certified-Admin exam presents Up to 60 questions in 90 minutes minutes. Knowing the format precisely removes one major source of exam-day anxiety.
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Slack recommends the following official training resources:
Choose a course that matches your starting point, then reinforce it with steady question practice.
The Slack Certified Admin blueprint covers these core domains:
- Enabling Slack Success (15%)
- App Administration (10%)
- User Lifecycle Management (14%)
The official outline lists further domains, all covered in our question bank.
Slack publishes these prerequisites for the Slack Certified Admin: No formal prerequisites; 6–12 months of hands-on Slack administration experience recommended.
Check the authoritative wording on the official certification page before registering.
At present, passing the Slack-Certified-Admin exam requires 64%, and the registration fee is USD $150. Both are set by Slack and can change — confirm them on the official site when you book.
Use the official registration channels below:
Select a test center or online session, and secure your date early for the best availability.
Written, clear, and honored. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims are refunded in full within seven days. Exclusions: exams taken within three days of purchase, candidate names that differ from the payer, and free or expired products. If you prefer, exchange your product for two others of equal value at no charge.
Slack Certified Admin Sample Questions:
A project team in charge of implementing Slack plans to check in with their executive team three months after the launch. The goal of this check-in meeting is to define the success of Slack at the organization.
What should the team do to prepare for this milestone most effectively?
- A. Display the number of weekly active members in Slack, trending from the beginning of the launch to the three-month mark.
- B. Show the progress that has been made on configuring single sign-on (SSO) and training the IT help desk team on Slack's admin capabilities.
- C. Prepare to show the executive team the admin console so they understand the depth of settings and policies available in Slack.
- D. Meet with key business units to identify and measure opportunities to improve productivity using Slack.
Correct Answer: C 🗳️
Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces, but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?
- A. Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.
- B. There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
- C. Members experience less context switching when they are given the chance to access several workspaces.
- D. Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org- wide policy and process decisions.
Correct Answer: A 🗳️
In Large Inc's Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.
Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?
- A. Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.
- B. Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.
- C. Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with question:s and requests for help.
- D. Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team's fears about privacy.
Correct Answer: A 🗳️
Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?
- A. Turn on Corporate exports to retrieve private data and store it elsewhere.
- B. Use a third-party eDiscovery app to retrieve and store data in a data warehouse.
- C. Enable DLP and quarantine all messages and files that need to be archived.
- D. Contact Slack to set message and file retention policies at the Organization level to "Keep all messages".
Correct Answer: C 🗳️
The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)
- A. Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.
- B. Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.
- C. Survey the Sales team to understand what currently makes their job difficult and determine which apps/ integrations and workflows to prioritize.
- D. Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.
Correct Answer: B,C 🗳️
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