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Pegasystems PEGAPCLSA85V1 Exam Syllabus Topics:

Pegasystems Lead System Architect (LSA) Pega Architecture Exam 85V1 Sample Questions:

1. You review and tune the agent configuration on a production system since some default agents----------------and--------------.(choose two)

A) Are not necessary for every application.
B) Should never run in a production environment.
C) require an agent schedule record
D) need to be registered with the master agent

2. Users in a cloud-based production application report a chronic performance issue that occurs every day between 2:00 P.M. and 4:00 P.M. AH attempts to reproduce the problem in the Development, QA, and Staging environments have failed.
Which two techniques help you troubleshoot the problem? (Choose Two)

A) Review Alerts and Exceptions using PLA.
B) Review Performance Alerts and Exceptions in AES.
C) Review a Production Tracer Log using SMA.
D) Review Performance Alerts and Exceptions in PDC.

3. BigCo receives complaints from existing customers and new prospects that BiyCo repi irrelevant offers and products.
Which two Pega solutions do you suggest to help solve this problem? (Choose Two)

A) Pega Marketing
B) Customer Decision Hub
C) Robotic Process Automation
D) Pega Customer Service

4. Client XYZ Corp implemented Pega Customer Service.
A customer service representative (CSR) needs to launch multiple applications to manually update information to keep dam synchronized across systems. The applications are built in different technologies, decreasing the CSR's efficiency in handling customer requests. The client has a requirement to launch all applications from the PLCJA Customer service application. The client requires that data Mows to and from the Pega Customer Service application to the other applications used by the CSR. Changes made in any one of the systems is reflected in other relevant systems. This results in the CSR handling customer requests more efficiently and spending less time manually updating dependent applications.
Which Pega capability do you recommend to support this requirement?

A) Use SOAP/REST services to update the information.
B) Use Robotic Process Automation.
C) Use Robotic Desktop Automation.
D) Use SQL connectors to update the data.

5. In the answer area, select the configuration for back-to=back processing on the follow action form so that getnextwork processing does not occur.

A) If not found, look for assignment in flows on the parent case
B) Look for the assignment to perform.
C) For each also consider assignments in workbaskets
D) If not found, look for other assignment in flows on this case

Solutions: