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BlackBerry 10 Support Specialist Sample Questions:

1. Where can 'new email' notifications be configured?

A) Settings -> Notification -> Messages
B) BlackBerry Hub -> Notifications -> Messages
C) BlackBerry Hub -> Advanced -> Notifications -> Messages
D) Options -> Notification -> Messages

2. When switching from a BlackBerry 7 (BB7) to a BlackBerry 10 (BB10) Smartphone, how can information be backed up so it can be restored to the new device without connecting to a PC?

A) In BlackBerry Protect, register both devices, and the information will automatically be backed up and restored.
B) Migrate the user account from BlackBerry Enterprise Server to Blackberry Device service (BDS), and the user's data will automatically be transferred.
C) Pair the two devices using Bluetooth, go to Setup > Device Switch > Transfer via Bluetooth.
D) With an SD Card inserted, on the BlackBerry Smartphone running OS 7, go to Setup > Device Switch > Using a Media Card > Save data.

3. When logs are requested by BlackBerty. what application and command is used to gather the requested logs?

A) Open Help, select Home, swipe down from the bezel and select Supportfrom the panel
B) Open Help, select Support and select Log Submission from the List.
C) Open Help, select Support and then select the newty available Create Report on the bottom panel.
D) Open Help, select Support, swipe down from the bezel and select Create Report from the top panel.

4. It can be necessary to distribute client certificates to tablets and handhelds in order to connect to:

A) cellular networks.
B) encrypted hard drives.
C) Enterprise Wi-Fi or VPN Networks.
D) the Internet.

5. How is a VPN connection configured in BlackBerry 10 (BB10)?

A) Settings -> Network Connections -> VPN
B) Settings -> Advanced Options -> Network Connections -> VPN
C) Options -> Network Connections -> VPN
D) Options -> Advanced Options -> Network Connections -> VPN

Solutions: