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SAP C-C4C14-1811 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Service Cloud 1811 Sample Questions:

1. How can you maintain high data volumes in SAP Cloud for Customer? Note: There are 2 correct answers to this question.

A) Use the Application and User Management work center to populate data
B) Use a standard migration template to populate data
C) Apply the Data Workbench to populate data
D) Use a custom data migration template to populate data

2. Which of the following tools can you use to restrict the business role level in SAP Cloud for Customer? Note:
There are 2 correct answer to this question.

A) Page layouts
B) Language adaption
C) Mush-ups
D) Code list restrictions

3. You create a custom report
Which of the following activities can you perform as a
Note: There are 2 correct answers to this question.

A) Add key figures and characteristics
B) Create a report view in a web browser
C) Change the data source
D) Assign the report to a work center

4. Where can you consume spare parts in SAP ERP for use in an SAP Cloud for Customer work ticket integration scenario?
Note: There are 2 correct answers to this question.

A) Plant stock
B) Locked stock
C) Special stock
D) Consignment stock

5. Which field is used for sending a spare parts confirmations from a SAP Cloud for Customer work ticket to SAP ERP?

A) Target quantity
B) Consumed quantity
C) Actual quantity
D) Planned quantity

Solutions: