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Salesforce Certified Omnistudio Consultant Sample Questions:

1. A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.
Which OmniStudio tools should the consultant recommend to meet these requirements?

A) Specific FlexCards with Actions for each type of Contact
B) Multiple OmniStudio Actions that invoke separate OmniScripts
C) Single FlexCard with an Action to invoke an OmniScript
D) Single OmniStudio Action that invokes separate Omniscripts

2. what can a DataRaptor Extract do?

A) Load data from external sources
B) Retrieve data from multiple related objects
C) Extract data from a spreadsheet
D) Create data in multiple related objects

3. A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360° view using FlexCards to replace the legacy application.
In this scenario, which three FlexCard features should the consultant recommend?
Choose 3 answers

A) Newport Design System
B) Custom Styles
C) Menu elements
D) Data tables
E) Actions

4. A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:
* Account information including account name, phone, and website
* Active opportunities related to the account
* Active contracts related to the account
* The ability to view and renew contracts
An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.
How should the consultant design the FlexCards to meet these requirements?

A) Parent FlexCard with single Child and multiple Card States
B) Parent FlexCard with multiple Child and Card Actions
C) Parent FlexCard with multiple Child and different Card States
D) Parent FlexCard with single Child and Card Actions

5. A Consultant is working on a project that involves using OmniStudio tools to design solutions that meet customer business requirements. The solutions need to be maintainable, scalable, and contribute to long-term customer success. Which OmniStudio tool should the Consultant use to display data and launch actions?

A) DataRaptors
B) Integration Procedures
C) FlexCards
D) OmniScripts

Solutions: