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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You're in charge of a Slack Enterprise Grid workspace design for your company.
Your teammates provide dozens of suggestions about how the workspaces should be created to provide the best user experience.
Which approach should you choose?
(Select the best answer.)

A) Create new workspaces instead of multi-workspace channels to reduce irrelevant noise.
B) Define organization policies to prevent workspaces from differing from corporate standards.
C) Create the minimum number of workspaces to meet your users' needs to limit context switching.
D) Ensure the workspace design is loosely defined so that it can easily change over time.

2. Large Corp is shutting down its Marketing team based in Europe. Deprovisioning is supported through their IdP.
When Large Corp removes users from their IdP, what will happen to their Slack accounts?

A) Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, only their messages and files in direct messages will be deleted.
B) Their accounts will be deactivated, but they won't be signed out of their devices. A session reset is also required.
C) Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, their messages and files won't be deleted.
D) Their Slack accounts will be deleted permanently, and all messages and files will be deleted, as well, for compliance reasons.

3. Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.
The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt wants to keep
#bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it.
What should Britt do?

A) Convert #bread-buds to private, archive it, and direct everyone to #carbohydrate-chats.
B) Delete #bread-buds, reference its messages as needed, and direct everyone to #carbohydrate-chats.
C) Post a message in #bread-buds redirecting everyone to #carbohydrate-chats, and archive #bread-buds.
D) Remove all members from #bread-buds, and invite them to #carbohydrate-chats.

4. You're overseeing the workspace design for your organization's launch of Slack Enterprise Grid. You want to prioritize ease of administration for channels, workspaces, users, and user groups.
Which is the most important step when setting up your workspaces?
(Select the best answer.)

A) Take into account the cultural dynamics within the company.
B) Minimize the number of multi-workspace channels to administer.
C) Ensure users can frequently and easily switch between workspaces throughout the day.
D) Identify an appropriate set of Workspace Owners and Admins for each workspace.

5. You're a Slack Org Owner at Acme Inc. Several employees report that public channels are difficult to search and find. This results in channel sprawl or duplicative channels being created by employees. The Slack experience is now noisy and confusing. You need a solution to address this while still enabling members to create channels quickly.
What should you do?
(Select the best answer.)

A) Create a process to request public channel creation through Slack admins.
B) Post a list of global org-wide public channels in your Slack announcement channels to create awareness amongst employees.
C) Create and communicate a channel naming and creation policy that includes channel structure and naming convention for your organization.
D) Pin your organization's Slack Etiquette Guide to the org-wide Slack tips and tricks channel.

Solutions: