[Full-Version] 2024 New Preparation Guide of Salesforce Consumer-Goods-Cloud-Accredited-Professional Exam
Consumer-Goods-Cloud-Accredited-Professional Practice Exam - 70 Unique Questions
NEW QUESTION # 31
At which three levels can Store Action Plan Templates for recommended tasks for a visit be defined?
- A. Location
- B. Retail Store
- C. Retail Store Group
- D. Account
- E. In-Store Location
Answer: B,C,E
Explanation:
Store Action Plan Templates for recommended tasks can be defined at various levels including Retail Store Group, Retail Store, and In-Store Location, allowing for granular and effective task management.
NEW QUESTION # 32
Which object is connected to Action Plan?
- A. Visit
- B. Action Plan Template em
- C. Retail Store
- D. Assessment Task
Answer: A
NEW QUESTION # 33
Which Statement is accurate regarding Action Plan Templates?
- A. They can be Cloned
- B. They can be associated with Assessment Task Definitions and Component Tasks
- C. They can be deleted
- D. They cannot be setup in the mobile application
Answer: A
NEW QUESTION # 34
Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?
- A. Create a retail store record from the mobile app and use a workflow to send an email to the customer affair department
- B. Create an opportunity and use CPQ to send the restaurant manager an enticing quote
- C. Use the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey
- D. Ask the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order
Answer: C
Explanation:
The Click2Create function is a feature of Consumer Goods Cloud that allows a field rep to create a new retail store record from the mobile app by tapping on a point of interest on a map. This function automatically fills in the address fields with the data from the map and also allows the field rep to attach a follow up case or lead to onboard the outlet on an onboarding journey. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34-35.
NEW QUESTION # 35
Alpine, a Consumer Goods company, is sending new product introduction samples to outlets via their distributors who are using Alpine's field execution app. How can Alpine keep track of the inventory of the samples in the field?
- A. By creating delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU).
- B. By assigning the asset to a custom task type and make the distributors enter the delivered quality
- C. By creating delivery tasks for the distributors and track the shipping document status
- D. By creating a report for store locations to monitor the on hand inventory
Answer: A
NEW QUESTION # 36
Which statement is correct about Consumer Goods- Einstein Visit Recommendations?
- A. Visit Recommendations rules consider the store operating hours
- B. Visit Recommendations are automatically generated by recent case activities
- C. Visit Recommendations can be created using the Next Best Action Strategy
- D. Visit Recommendations automatically take into consideration already created visits for the store
Answer: D
Explanation:
Visit Recommendations are suggestions for field reps to visit certain stores based on predefined rules and criteria. One of the correct statements about Visit Recommendations is that they automatically take into consideration already created visits for the store, meaning that they do not recommend visiting a store that already has a scheduled or completed visit within a certain time frame. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 36.
NEW QUESTION # 37
Which two standard capabilities are available when executing a promotion check in the field?
- A. Viewing which products are included in the protection
- B. Marking the promotion as complete
- C. Taking a photo of the promotion
- D. Changing the discounts on the products included in the promotion
- E. Changing the promotion planning dates
Answer: A,C
Explanation:
A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. When executing a promotion check in the field, two standard capabilities are available: viewing which products are included in the promotion and taking a photo of the promotion. These capabilities help to ensure compliance and capture evidence of promotional execution. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27-28.
NEW QUESTION # 38
Which three fields are available on the Retail Store object that differentiate them from the Account object?
- A. Payment Method
- B. Shipping Address
- C. Operating Hours
- D. Delivery Method
- E. Preferred Visit Hours
Answer: C,D,E
NEW QUESTION # 39
Field Reps would like to monitor the team messages throughout the day while completing tasks. Which solution provides the optimal user experience while using a tablet?
- A. Extend the visit List by leveraging the two column layout where one column is the visit list and the second is a messages
- B. Extend every Consumer Goods Cloud mobile page to add a link to navigate to Chatter
- C. Create a quick action to create a note addressed to a team member
- D. Display a notification for every message that a team member sends while the Field Rep is on the app
Answer: D
Explanation:
https://help.salesforce.com/s/articleView?id=sf.cg_concept_admin_notification_tasks.htm&type=5
NEW QUESTION # 40
Which option can be performed by using salesforce Maps with Consumer Goods Cloud?
- A. Update with Google Maps Static API on a single address
- B. Optimize visit sequence in real time automatically during a Field Rep's Day
- C. View map images on mobile devices even when GPS is not enabled
- D. Create layers of Retail Stores
Answer: B
Explanation:
https://trailhead.salesforce.com/content/learn/modules/retail-execution-in-consumer-goods-cloud/extend-consumer-goods-cloud-with-more-features#:~:text=Consumer%20Goods%20Cloud%20uses%20Salesforce,Salesforce%20Maps%20for%20Alpine%20Group.
NEW QUESTION # 41
Which three Consumer Goods Cloud(CGC) objects are linked to the product2 object in the CGC data model?
- A. Delivery Product
- B. Assessment Task Product
- C. Store Product
- D. Assortment Product
- E. Promotion Product
Answer: C,D,E
NEW QUESTION # 42
Which object is exclusively available to users in setup to perform direct store delivery?
- A. Shipment
- B. ProductTransfer
- C. Delivery Task
- D. Order
Answer: C
NEW QUESTION # 43
Which of the following three capabilities are available with Salesforce Maps Advanced to support Store Visit planning?
- A. Visit Prioritization
- B. Constraint based Routing
- C. Visit Windows
- D. Gantt-chart Routing
- E. Real-time Traffic-based Routing
Answer: B,D,E
NEW QUESTION # 44
Which of the following represent the three ways of performing a promotion check during an in-store visit?
- A. Clearance Promotion, Volume Promotion, and Product Coupons
- B. General Promotion, Individual Product, and Product Category
- C. Individual product, Product Coupons, and Volume Promotion
- D. Unit Promotion, Product Category, and Product Coupons
Answer: B
Explanation:
A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. There are three ways of performing a promotion check during an in-store visit:
General Promotion, which checks if any promotion is running at the store, regardless of the product or category involved.
Individual Product, which checks if a specific product is part of a promotion at the store.
Product Category, which checks if a group of products that belong to the same category are part of a promotion at the store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27-28.
NEW QUESTION # 45
When performing a search in an inventory check task which products are considered for the search?
- A. All products associated with the retail store
- B. All products created by the user
- C. All products owned by the user
- D. All products in the organization
Answer: A
Explanation:
When performing a search in an inventory check task, only the products that are associated with the retail store are considered for the search. This is because the inventory check task is designed to verify the availability and quantity of products in a specific store location. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28.
NEW QUESTION # 46
Which of the following is accurate regarding the Einstein Vision model?
- A. The model is created automatically by Einstein based on uploading the perfect image
- B. The model needs to be created as part of the development process using a base set of images
- C. The model is created in store as reps perform their daily tasks during phase 1 rollout
- D. The model is created via crowdsourcing of images available via public copyright licenses
Answer: B
Explanation:
The Einstein Vision model is a representation of how objects are detected and counted in an image. The model needs to be created as part of the development process using a base set of images. The base set of images should contain images of the products that need to be detected on the shelf, as well as labels and annotations for each product. The model is then trained and tested using these images and can be improved by adding more images or adjusting the parameters. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 47
A Consumer Goods Cloud user wants to create a new custom Task Type to support the auditing of coolers installed at retail store locations. Which Assessment Task Definition Task Type should be used?
- A. Other
- B. Inventory Check
- C. Custom
- D. Planogram Check
Answer: B
NEW QUESTION # 48
Which three dashboards are natively available with Tableau CRM for Consumer Goods Cloud?
- A. Product Performance
- B. Store Insights
- C. Category Insights
- D. Sales Rep Performance
- E. Inventory Performance
Answer: A,B,D
NEW QUESTION # 49
How can a Field Sales Manager access a photo taken by a Field Rep of a defective In-store asset
- A. The photos Inked to the asset record
- B. The photo is linked to the asset check task
- C. The photo is sent directly to the manager's email
- D. The photo is linked to the visit record
Answer: D
NEW QUESTION # 50
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