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  • Total Questions: 69
  • Updated on: Oct 17, 2026
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  • Total Questions: 69
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Skeptical before spending? Good instinct. Download the free demo of the 6002-1 questions from ActualTestsIT — or leave your email and we will send it — and judge the Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation material with your own eyes before any money moves.

Avaya 6002-1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Installation and Configuration- CM Messaging setup and configuration
- Avaya Aura Communication Manager installation
Topic 2: Administration and Management- System maintenance and monitoring
- User and station administration
Topic 3: Integration and Interoperability- Third-party system integration
- Integration with Avaya ecosystem
Topic 4: Troubleshooting and Maintenance- Performance and service recovery
- Fault isolation and diagnostics
Topic 5: Feature Configuration- Messaging feature configuration
- Call routing and dial plan configuration

Everything You Wanted to Ask About the Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam

The Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam spans 5 domains, and they are not weighted equally. The top areas are Installation and Configuration, Integration and Interoperability, Feature Configuration. Budget your study hours to match those weights; the full domain list is in the outline section further up this page.

Yes. Avaya officially recommends these training options for the Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam:

Training builds the foundation — then measure it with the 69 practice questions for the 6002-1 exam from ActualTestsIT to see how you perform when the clock is running.

The 6002-1 exam is Avaya's official certification test, and passing it earns the Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation credential at the Professional level. In career terms, it is verified proof of skill — the kind that moves you up the shortlist when your company works with Avaya technologies, or when you apply to one that does. The same track also includes Avaya Aura Communication Manager, Avaya CM Messaging, so this exam can anchor a longer certification plan.

Please do. ActualTestsIT offers a free demo download for the Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam — grab it from the product page or leave your email and we will send it over. Purchases come with 365 days of free updates; after that year, extending the update service costs 50% of the original price in your member zone.

The Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam packs 69 questions into 105 minutes. That ratio leaves almost no room for stalling, so time management is a trained skill, not luck. Our suggestion: rehearse full-length timed sessions in the ActualTestsIT engine, learn to park a question and return later, and walk into the 6002-1 exam with a pacing plan already rehearsed.

Recommended prior knowledge of Avaya Aura Communication Manager fundamentals or related Avaya associate-level certification. Since Avaya revises these rules from time to time, confirm the current prerequisites on the official exam page before booking your Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam.

Delivery is effectively instant: your 6002-1 download link is emailed within one minute of payment, with no cap on how many computers you install it on. If the email has not shown up within 2 hours, check spam and contact our 7x24 support — we reply quickly and resend immediately. If you fail the Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam itself, the refund policy applies when you took the corresponding exam within 60 days of purchase: submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam, and the refund is processed within 7 days. Not covered: attempts within 3 days of purchase, exams never actually taken, free materials, and expired orders — and the candidate name must match the payer name. Prefer material over money? Exchange for two free exam products of equal value and keep the update service on your original purchase.

Use Avaya's official registration channels:

The exam is offered as Proctored exam delivered via Avaya Learning Center (online or test center) — choose the format that fits your situation when you schedule.

Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:

Which three statements are true for a configuration that consists of Duplicated S8800 main servers with a duplicated port network and is a survivable core? (Choose three)

  • A. The main servers share a single control network
  • B. The two main servers have duplication IPSls
  • C. All Clam media and Medpro cards must be in a one subnet
  • D. Software duplication exists between the two main S8800 servers.
  • E. Hardware Duplication exists between the two main S8800 servers.
Reveal Solution  Discussion  0

Correct Answer: B,C,D  🗳️

System platform web console is used to apply the service pack for which three virtual machines?
(Choose three)

  • A. CMM 6.0
  • B. Utility Server
  • C. System platform
  • D. Communication Manager 6.0
  • E. AES 6.0
Reveal Solution  Discussion  0

Correct Answer: B,C,D  🗳️

A technician has installed pair or duplication S8800 servers with IPSI duplication.
Which two procedures indicate that the duplicate IPSIs are both operated? (Choose two)

  • A. IPSI circuit packs have been installed slots 1 and 2 carrier A and one of the IPSI LEDs is flashing.
  • B. A paring test executed from the servers to the IPSIs and from the IPSIs to the servers returns success for the active IPSI and failure for the standby IPSI.
  • C. The enable operation of IPSI Duplication field on the display system-parameter duplication form is set to y.
  • D. Execution of the test IPserver-interface command for both IPSI circuit packs shows PASS in the result column.
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

A newly installed main Cm 6.0 server indicates it is in license error mode. A technician again 45 minutes later and it is still in error mode. The license was installed from the system management interface (SMI)?
Which statement describes the reason for the error mode?

  • A. The server cannot communicate with the IPSI or media gateway whose serial number was used in the license file.
  • B. The license audit runs every 60 minutes and the error will be resolved in 15 minutes.
  • C. The installer used the wrong interface to install the license and it is therefore not installed.
  • D. The installer loaded a license for one of the survivable servers, not the main server, and the IPSIs, media Gateways, and/or IP phones have registered to it
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Which statement describes the action to assure the CM_Simplex Template was installed correctly?

  • A. From browser logged into Systen Management Console, verify cm and utility_Server appear and application state is running.
  • B. When monitoring the template installation workflow status, verify the message, "Wizard completely successfully" displays.
  • C. From a browser logged into communication manager, select administration > server( maintenance)> server>process status, click on view and verify communicaMgr appears.
  • D. From a browser using the communication Manager IP address, successfullylog into the communication manager system management interface (SMI)
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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