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Nokia SDM Certification - PS NSOP Sample Questions:

1. Which statement is MOST correct regarding Governmental Security Regulators?

A) Security regulators are appointed by the local government specifically for telecommunications related matters.
B) Security regulators are authorised by local governments to provide guidelines for telecom operators and service providers.
C) Security regulators are authorised by local governments to provide services for telecom operators and service providers.
D) Security regulators are national governments and their agencies, including law enforcement agencies, national security agencies and export control authorities, etc.

2. A planned work has over-run the allocated time window due to confusion over the planned works process. What action could be taken to prevent future over-run of planned works?

A) Reviews the Performance Mgt process and sends recommendations to the Performance Mgt Manager.
B) Reviews FM & Performance Mgt process and sends recommendations to FM & Performance Mgt Managers.
C) Review the FM process and send recommendations to the FM Manager.
D) Reviews Configuration Mgt process and send recommendations to Configuration Mgt Manager.

3. What is the approach and the methodology preferred by PS to ensure the optimal running of Network Operations in Outsourcing deals?

A) Employ a model based on the best practice from experience gained in other projects.
B) Transformation plan based on the Operations Model.
C) Apply the BM functions of Operation Model to set-up SLA & OLA and apply the Operations Functions to set-up and organize processes and tools.
D) Reuse the gained experiences based on worldwide best practice to set up or transform the organization, processes and tools.

4. One of the (G)NOC employees has made an error due to a procedure misunderstanding which has caused a major outage and the customer is very angry and demanding you remove the employee from the organization.
What is the MOST correct course of action?

A) Review the procedure, correct the cause and provide OJT to all those using the procedure then inform the customer that this is the action you have taken and ask permission to retain the employee.
B) Review the procedure, correct the cause and provide OJT to all those using the procedure then inform the customer that this is the action you have taken and that you guarantee it will not happen again.
C) Review the procedure, correct the cause and provide OJT to all those using the procedure then inform the customer that this is the action you have taken and that employee has been fired.
D) Review the procedure, correct the cause and provide OJT to all those using the procedure then inform the customer that this is the action you have taken and you will also remove the employee as soon as possible.

5. What is the formula of the "value of risk" in the quantitative risk analysis?

A) = (The risk contingency budget in EUR) / (the probability of occurrence in %).
B) = (The cost of risk mitigation in EUR) * (the probability of occurrence in %).
C) = (The impact of risk in EUR) * (the probability of occurrence in %).
D) = (The cost of transferring the risk in EUR) / (the probability of occurrence in %).

Solutions: