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Salesforce ED-Con-101 Exam Syllabus Topics:

Salesforce Certified Education Cloud Consultant Sample Questions:

1. University Investment Services (UIS) is an internal department that manages the university endowment through financial investments. It operates independently of the university and only works with investment companies and financial institutions. UIS is interested in a CRM that will track investment companies, and its company Contacts, Leads, Opportunities, and Activities.
Which solution should the consultant recommend?

A) Sales Cloud
B) Financial Services Cloud
C) Heroku
D) Education Data Architecture

2. The Student Services department wants a way for students and advisors to picture academic options more clearly and visualize degree requirements.
Which component should the consultant recommend to meet their needs?

A) Path
B) Pathways
C) Success Plans

3. The Alumni Association is interested in using Education Cloud to support its operations The Association tracks alumni interests and hosts networking activities.
Which of these Education Cloud considerations should the consultant discuss with the Association?

A) Install NPSP into their Education Cloud environment.
B) Leverage a third-party app to support event management.
C) Install Insights Platform to understand alumni data.

4. An institution wants to consolidate efforts to track online engagement for its annual Giving Day on Facebook, Twitter, and Instagram.
Which solution meets this requirement?

A) Salesforce Inbox
B) Marketing Cloud
C) Campaign Influence

5. How should a consultant prepare for a successful Education Cloud discovery session with an institution?

A) Review the institution's strategic plan.
B) List the current challenges in education.
C) Create an Education Cloud storyboard.
D) Build the institution's technology roadmap.

Solutions: