Updated Free Salesforce CRT-211 Test Engine Questions with 210 Q&As
The Best Salesforce Certified Advanced Administrator CRT-211 Professional Exam Questions
NEW QUESTION 14
How do you create an Exception Report?
- A. Use an Exception report type
- B. Create a custom report type with a "without" filter
- C. Create a cross filter on the report builder
- D. Create a cross filter on the custom report type
Answer: C
NEW QUESTION 15
When importing revenue quota data for Collaborative Forecasts using Data Loader what information must be included in the import file? (3)
- A. Quota amount
- B. Start date of the forecast period
- C. Quota quantity
- D. User record ID
- E. User full name
Answer: A,B,D
NEW QUESTION 16
Universal Containers' support team wants to use Salesforce Knowledge to allow customers and the support team to have access to the product documentation. There are many different types of documentation with usage across the globe.
What feature should the administrator configure?
- A. Create article types.
- B. Define data categories and visibility.
- C. Setup record types and page layouts.
- D. Enable the Case Feed.
Answer: B
NEW QUESTION 17
An administrator has a request to write a report listing accounts that have sales from this year and that have a completed activity in the last 30 days.
What reporting feature should the administrator employ to provide only the list of accounts, without listing the details of the opportunities?
- A. Joined Report
- B. Cross-Filter
- C. Filter Logic
- D. Summary Report
Answer: B
NEW QUESTION 18
Cloud Kicks is looking for a way to back up its data dally.
What should the administrator recommend?
- A. Set up Salesforce's Data Export Service and store the data In the target destination.
- B. Use an ETL tool that can be scheduled to extract the data ard push it to the target destination.
- C. Extract the data with the Import Wizard and push it to the target destination.
- D. Schedule a report and have the data emailed to the admin to put In the target destination.
Answer: B
NEW QUESTION 19
Salesforce Knowledge offers administrators the ability to fully customize the way an article type displays to an end user. * (1 Point)
- A. False
- B. True
Answer: B
NEW QUESTION 20
A sales manager cannot view a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy. Why is the sales manager unable to view the contact?
Answer:
Explanation:
Contact sharing settings have grant access using hierarchies unchecked
NEW QUESTION 21
You can track only Assets sold by your company.
- A. True
- B. False
Answer: B
NEW QUESTION 22
What should an administrator consider when moving approval processes using a change set?
- A. Change sets do not include the approval and rejection actions from the source organization
- B. Change Sets do not include the order of active approval processes from the source organization.
- C. Custom fields on standard objects will need to be manually added in the target organization.
- D. The Unique Name of the approval process is not allowed to be changed once deployed in the target organization.
Answer: A
NEW QUESTION 23
Who can collaborate about your business with Salesforce Communities? Select 3
- A. Employees
- B. Partners
- C. Competitors
- D. Suppliers
- E. Customers
Answer: A,B,E
NEW QUESTION 24
Which three actions can occur when an administrators clicks "save" after making a number of changes to Knowledge data categories in a category group and changing their position in the hierarchy? Choose three.
- A. The history of article usage is reset to zero utilization
- B. Users may temporarily experience performance issues when searching for articles
- C. Users are temporarily locked out of the ability to access articles
- D. The articles and questions visible to users change
- E. The contents of category drop-down menu change
Answer: B,D,E
NEW QUESTION 25
Cloud Kicks has just released a new Process Builder on the Account in production. The end users keep getting error messages that prevent them from completing their updates to the Account.
Which three things should the administrator do to resolve this issue?
Choose 3 answers
- A. Manually make the updates to the Account as the logged-in user.
- B. Deactivate the Process Builder in production.
- C. Fix the Process Builder in a sandbox and migrate the change to production.
- D. Have the users refresh the Account page so they get the current Process Builder.
- E. Review the Error Email for the Process Builder and rectify the issues.
Answer: A,B,C
NEW QUESTION 26
Which two deployment tools should be used to delete metadata from an organization?
Choose 2 answers.
- A. Ant Migration Tool
- B. Developer Console
- C. Unmanaged packages
- D. Change sets
Answer: B,C
NEW QUESTION 27
How can an admin ensure that cases will be handled in multiple channels? Choose 2
- A. Use Chatter Answers in the company Community page
- B. Offer a Live Agent Chat button on the company website.
- C. Expose case feed options on the company website.
Answer: A,B
NEW QUESTION 28
What tool can be used to deploy sandbox to 2 different Orgs ?
- A. DataLoader
- B. ChangeSet
- C. Import Wizard
- D. Force.com Migration Tool
Answer: D
NEW QUESTION 29
The VP of Sales wants to enforce a new B2B sales process for sales representatives. For example, if an opportunity is still in the Prospecting stage one day after the next stage is due, the Deal Status should change to Stalled and the number of deals stalled on the account should be incremented. Which action can an administrator use to automate this process? Choose 2 answers
- A. Workflow field update on the opportunity
- B. Workflow field update on the account
- C. Cross object workflow field update
- D. Roll-up summary held on the account
Answer: A,D
NEW QUESTION 30
How can you make sure that a field will be visible on 2 profiles only?
- A. Field-Level Security
- B. workflow field update
- C. create a page layout and hide the field
- D. validation rules
Answer: A
NEW QUESTION 31
The Marketing Manager has requested that a field be added to each account that displays the number of contacts associated with that account. The manager wants to use this field as part of an email marketing segmentation strategy. How can this requirement be met?
- A. Create a custom field on the account. Use an Apex trigger to update the field when contacts are added or deleted.
- B. Create a roll-up summary field that counts the number of contacts and displays that count on the account.
- C. Create a custom field on the account. Use a workflow rule to update the field when contacts are added or deleted.
- D. Create a custom formula field on the account using the count() function to count the number of related contacts.
Answer: B
NEW QUESTION 32
AW Computing has been advertising a new keyboard that was released at the beginning of the month. The sales team has an additional incentive to add the keyboards to every sale. The administrator already added the product to Salesforce but the reps are unable to select the product on the opportunity.
Which two options should an administrator check to ensure the product is available?
Choose 2 answers
- A. Make sure the price book Is in the company currency.
- B. Verify the product has a start date entered.
- C. Confirm the correct price book is selected on the opportunity.
- D. Ensure the product is associated with the correct price book.
Answer: C,D
NEW QUESTION 33
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